Shipping Policy

Shipping Information

At NaturVibes, our goal is to provide you with the best shipping options—no matter where you live. Every day, we deliver to hundreds of customers worldwide, ensuring the highest level of reliability.

Processing Time

Before your package is shipped, we need 1–2 business days for:

  • Order confirmation & approval

  • Quality inspection

  • Packaging

For personalized products, processing may take a little longer (an additional 1–2 days).

Delivery Times

Once your package has been picked up from our shipping center, the following delivery times apply (excluding customs delays):

Germany, Austria, Switzerland

  • Germany (EUR €): 6–10 business days

  • Austria (EUR €): 6–10 business days

  • Switzerland (CHF): 6–10 business days*

Other Countries

  • Australia (AUD $): 5–10 business days

  • Belgium (EUR €): 6–10 business days

  • Bulgaria (EUR €): 6–10 business days

  • Denmark (EUR €): 6–10 business days

  • Finland (EUR €): 6–10 business days

  • France (EUR €): 6–10 business days

  • Greece (EUR €): 8–12 business days

  • Ireland (EUR €): 6–10 business days

  • Iceland (EUR €): 25–40 business days

  • Italy (EUR €): 6–10 business days

  • Canada (CAD $): 8–15 business days

  • Croatia (EUR €): 6–10 business days

  • Latvia (EUR €): 6–10 business days

  • Luxembourg (EUR €): 10–12 business days

  • New Zealand (NZD $): 6–10 business days

  • Netherlands (EUR €): 6–10 business days

  • Poland (EUR €): 6–10 business days

  • Portugal (EUR €): 6–10 business days

  • Romania (EUR €): 6–10 business days

  • Spain (EUR €): 6–10 business days

  • Czech Republic (EUR €): 6–10 business days

  • Hungary (EUR €): 6–10 business days

  • USA (USD $): 6–12 business days

  • United Kingdom (GBP £): 6–10 business days

*Note: Swiss customs may occasionally hold shipments for several days, which can extend delivery times in rare cases.

Shipping Costs

  • Standard Shipping: Free for all orders within Germany, Austria, and Switzerland (DACH region).

  • Premium Shipping: Includes insurance against loss, theft, or damage. If your package is lost or damaged despite DHL confirmation, you will receive a free replacement or a full refund.

Order Tracking

As soon as your package has been shipped, you will receive an email with your tracking number.
You can check the status anytime here:
👉 Track Your Order

In rare cases, orders may be split into multiple shipments for logistical reasons.